Effective Date: 23 May 2026
Last Updated: 30 May 2026
Introduction
For the purposes of this Privacy Policy, “Jetset Bangkok”, “Company”, “we”, “our”, and “us” refer to Conceptduo Co., Ltd., the owner and operator of the Jetset Bangkok website and related services.
This Privacy Policy explains how we collect, use, store, process, disclose, transfer, and protect personal information obtained through our website, booking inquiries, reservations, communications, social media channels, marketing activities, customer support interactions, and related services.
This Privacy Policy applies to all personal information collected through our website, associated websites, electronic communications, social media platforms, messaging applications, and any other channels through which Jetset Bangkok conducts business.
By accessing our website, submitting information, requesting services, making inquiries, completing bookings, communicating with us, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your information as described herein, subject to applicable law.
Nothing in this Privacy Policy shall be interpreted as limiting any rights, obligations, disclosures, or processing activities that may be required or permitted by applicable law.
Information We Collect
Information Provided Directly By You
We may collect personal information that you voluntarily provide when communicating with us, submitting inquiries, requesting quotations, making reservations, purchasing services, participating in promotions, subscribing to communications, or otherwise interacting with Jetset Bangkok.
Such information may include, without limitation:
- Full name
- Email address
- Telephone number
- Mobile number
- WhatsApp number
- LINE ID
- WeChat ID
- Nationality
- Country of residence
- Travel itinerary details
- Flight information
- Hotel information
- Booking requirements
- Special requests
- Payment-related information
- Billing information
- Communication preferences
- Identity verification information where required
- Any other information voluntarily provided by you
You acknowledge and agree that any information voluntarily submitted to Jetset Bangkok may be retained, processed, and used in accordance with this Privacy Policy and applicable law.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through servers, cookies, analytics technologies, security systems, and related technologies.
Such information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type
- Operating system
- Geographic region
- Internet service provider
- Referring website
- Pages visited
- Time spent on pages
- Date and time of access
- Website interaction data
- Clickstream data
- Diagnostic information
- Error reports
- Security logs
- Cookie identifiers
This information may be combined with other information available to us for operational, analytical, security, fraud prevention, compliance, and business purposes.
Information From Third Parties
We may receive information from third parties, including:
- Business partners
- Referral partners
- Travel advisors
- Hotels
- Transportation providers
- Event organizers
- Marketing platforms
- Analytics providers
- Payment processors
- Publicly available sources
- Social media platforms
Where permitted by law, we may combine information obtained from third parties with information collected directly from you.
Information Relating To Other Individuals
If you provide personal information relating to another individual, including travel companions, family members, guests, employees, clients, representatives, or other third parties, you represent and warrant that you have obtained all necessary permissions, consents, and authority required to provide such information to Jetset Bangkok and to permit its use in accordance with this Privacy Policy.
Jetset Bangkok shall not be responsible for verifying the existence or validity of such permissions or consents.
Age Restrictions
Minimum Age Requirement
Our website, services, communications, and booking platforms are intended primarily for individuals who are eighteen (18) years of age or older.
The use of our website by persons under the age of eighteen (18) should occur only with the involvement, supervision, and authorization of a parent or legal guardian where permitted by applicable law.
Information Submitted By Minors
Jetset Bangkok does not knowingly collect, solicit, or retain personal information from individuals under the age of eighteen (18).
If we become aware that personal information has been submitted by a person under eighteen (18) years of age without appropriate authorization, we reserve the right to remove such information from our systems and records without notice.
Verification Rights
Jetset Bangkok reserves the right, at its sole discretion, to request reasonable proof of age, identity verification, parental authorization, or other supporting documentation where necessary to comply with applicable law, supplier requirements, contractual obligations, safety requirements, or operational policies.
Failure to provide requested verification may result in the refusal, suspension, cancellation, or limitation of services.
How We Use Personal Information
Service Delivery and Customer Support
Jetset Bangkok may collect, use, process, and retain personal information where reasonably necessary to provide requested services, respond to inquiries, prepare quotations, coordinate reservations, arrange transportation, communicate with suppliers, manage customer relationships, and fulfill contractual obligations.
Personal information may also be used to verify booking details, confirm reservations, facilitate travel-related arrangements, provide customer support, and maintain records relating to transactions and communications.
Business Operations
Personal information may be used for legitimate business purposes including:
- Administration of our business operations
- Internal record keeping
- Financial management
- Accounting and auditing requirements
- Risk assessment
- Staff training
- Quality control
- Service improvement
- Business planning
Marketing and Communications
Where permitted by applicable law, Jetset Bangkok may use personal information to provide updates, newsletters, promotional communications, special offers, service announcements, and information regarding products or services that may be of interest to customers.
Recipients may opt out of marketing communications at any time by following the unsubscribe instructions contained within such communications or by contacting us directly.
Security, Fraud Prevention, and Risk Management
Personal information may be used to:
- Verify customer identity
- Detect fraudulent activity
- Investigate suspicious transactions
- Prevent unauthorized use of our services
- Protect the security of our systems
- Enforce our agreements
- Resolve disputes
- Defend legal claims
- Comply with legal obligations
Jetset Bangkok reserves the right to monitor, review, preserve, and disclose information where reasonably necessary to protect its business interests, customers, suppliers, employees, contractors, or legal rights.
Legal Basis for Processing Personal Information
Where applicable under relevant privacy and data protection laws, Jetset Bangkok may process personal information on one or more of the following legal grounds:
Consent
Where an individual has voluntarily provided consent for the collection, use, or disclosure of personal information.
Contractual Necessity
Where processing is necessary to provide requested services, respond to inquiries, manage bookings, fulfill contractual obligations, or take steps requested prior to entering into an agreement.
Legal Obligations
Where processing is necessary to comply with applicable laws, regulations, governmental requests, court orders, legal proceedings, tax requirements, accounting obligations, or regulatory requirements.
Legitimate Business Interests
Where processing is reasonably necessary for legitimate business interests, provided that such interests are not overridden by applicable privacy rights.
Such interests may include:
- Website administration
- Customer support
- Business development
- Security monitoring
- Fraud prevention
- Service improvement
- Operational management
- Legal protection
Disclosure of Personal Information
Service Providers and Suppliers
In order to provide requested services, Jetset Bangkok may share personal information with selected third-party suppliers, service providers, contractors, agents, consultants, and business partners.
Depending on the nature of the services requested, such parties may include:
- Hotels
- Resorts
- Villas
- Transportation providers
- Chauffeur companies
- Aviation providers
- Event organizers
- Restaurants
- Hospitality providers
- Technology providers
- Hosting providers
- Customer support providers
- Payment processors
Information disclosed will generally be limited to that reasonably required for the performance of the requested service.
Professional Advisors
We may disclose personal information to lawyers, accountants, auditors, insurers, consultants, financial institutions, or other professional advisors where reasonably necessary for legitimate business purposes.
Government Authorities and Legal Requirements
Jetset Bangkok may disclose personal information where disclosure is required or permitted by law, including situations involving:
- Law enforcement requests
- Regulatory investigations
- Court orders
- Government authorities
- Tax authorities
- Legal proceedings
- Protection of legal rights
Nothing in this Privacy Policy shall prevent Jetset Bangkok from complying with lawful requests from competent authorities.
Business Transactions
In the event of a merger, acquisition, investment, restructuring, sale of assets, reorganization, or similar corporate transaction, personal information may be transferred as part of the business transaction, subject to applicable legal requirements.
International Transfers of Personal Information
Jetset Bangkok operates internationally and may engage suppliers, partners, service providers, contractors, and technology platforms located in multiple jurisdictions.
As a result, personal information may be transferred, processed, stored, or accessed outside the country in which it was originally collected.
By using our website or services, you acknowledge and agree that personal information may be transferred internationally where reasonably necessary for business operations, service delivery, legal compliance, or technical processing.
Jetset Bangkok will take reasonable steps to ensure that transferred information receives an appropriate level of protection consistent with applicable law.
Data Retention
Jetset Bangkok retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected.
Retention periods may vary depending on:
- The nature of the information
- Legal requirements
- Accounting obligations
- Tax obligations
- Contractual obligations
- Dispute resolution requirements
- Fraud prevention requirements
- Security requirements
Where personal information is no longer required, Jetset Bangkok may delete, anonymize, aggregate, archive, or otherwise securely dispose of such information.
Notwithstanding the foregoing, Jetset Bangkok reserves the right to retain information for longer periods where reasonably necessary to:
- Establish legal claims
- Defend legal claims
- Investigate fraud
- Enforce agreements
- Comply with legal obligations
- Protect legitimate business interests
Fraud Prevention and Chargeback Protection
To protect the integrity of its business operations, Jetset Bangkok may retain records relating to:
- Inquiries
- Quotations
- Bookings
- Invoices
- Contracts
- Communications
- Payment transactions
- IP addresses
- Device information
- Security logs
- Customer correspondence
Such information may be used in connection with:
- Fraud investigations
- Chargeback disputes
- Payment disputes
- Contract enforcement
- Insurance claims
- Legal proceedings
- Regulatory compliance
Nothing in this Privacy Policy shall require Jetset Bangkok to delete information where retention is reasonably necessary to protect its legal rights, contractual rights, or legitimate business interests.
Cookies and Tracking Technologies
Use of Cookies
Jetset Bangkok uses cookies, pixels, tags, scripts, and similar technologies to improve website functionality, enhance user experience, analyze visitor behavior, maintain security, and support marketing activities.
Cookies are small data files stored on a user’s device that allow websites to recognize returning visitors and remember preferences and settings.
Types of Cookies We May Use
The cookies used on our website may include:
Essential Cookies. These cookies are necessary for the operation, security, and functionality of the website and cannot generally be disabled without affecting website performance.
Performance and Analytics Cookies. These cookies help us understand how visitors interact with our website, identify areas for improvement, measure traffic, and analyze user behavior.
Functional Cookies. These cookies allow the website to remember choices made by visitors and provide enhanced functionality and personalization.
Advertising and Marketing Cookies. These cookies may be used to deliver relevant advertisements, measure campaign performance, and understand user interests.
Managing Cookies
Most web browsers allow users to manage cookie settings, including deleting existing cookies and preventing future cookies from being stored.
Disabling certain cookies may affect website functionality and user experience.
Analytics and Marketing Technologies
Jetset Bangkok may use analytics, advertising, and marketing technologies provided by third parties, including but not limited to:
- Google Analytics
- Google Tag Manager
- Google Ads
- Meta Pixel
- Search Console
- Remarketing platforms
- Conversion tracking tools
- Customer relationship management systems
- Marketing automation platforms
These providers may independently collect and process information in accordance with their own privacy policies.
Jetset Bangkok does not control the privacy practices of independent third-party providers.
Users are encouraged to review the privacy policies of such providers before interacting with their services.
Security of Personal Information
Security Measures
Jetset Bangkok implements reasonable administrative, organizational, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, destruction, or theft.
Such safeguards may include:
- Access controls
- Password protection
- Encryption technologies
- Security monitoring
- Restricted access procedures
- Staff training
- Data management procedures
No Absolute Security Guarantee
While reasonable efforts are made to protect personal information, no method of transmission over the Internet, electronic storage system, website, server, or communication network can be guaranteed to be completely secure.
Accordingly, Jetset Bangkok makes no representation, warranty, or guarantee regarding the absolute security of information transmitted to or from its systems.
Users acknowledge that transmission of information via the Internet occurs at their own risk.
Third-Party Websites and External Services
Our website may contain links to external websites, services, applications, social media platforms, booking systems, payment providers, and third-party resources.
Such third-party services operate independently from Jetset Bangkok.
Jetset Bangkok has no control over and accepts no responsibility for:
- Third-party content
- Third-party privacy practices
- Third-party security measures
- Third-party policies
- Third-party services
Accessing third-party websites or services is undertaken entirely at the user’s own risk.
Your Rights and Choices
Subject to applicable law, individuals may have the right to:
Access Personal Information. Request details regarding personal information held by Jetset Bangkok.
Correction of Information. Request correction of inaccurate, incomplete, outdated, or misleading information.
Withdrawal of Consent. Withdraw consent where processing is based on consent. Withdrawal of consent shall not affect the lawfulness of processing conducted prior to withdrawal.
Deletion Requests. Request deletion of personal information where permitted by law.
Jetset Bangkok reserves the right to refuse deletion requests where retention is required for:
- Legal compliance
- Fraud prevention
- Accounting requirements
- Contractual obligations
- Establishment or defense of legal claims
Verification Requirements. Prior to responding to any request, Jetset Bangkok may require reasonable proof of identity and sufficient information to verify the legitimacy of the request.
Limitation of Liability
To the fullest extent permitted by applicable law, Jetset Bangkok shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:
- Unauthorized access to information
- Security breaches beyond our reasonable control
- Internet failures
- Telecommunications failures
- System interruptions
- Data corruption
- Malware
- Cyberattacks
- Third-party actions
- Force majeure events
Nothing in this Privacy Policy shall exclude liability that cannot lawfully be excluded under applicable law.
Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the Kingdom of Thailand.
Any dispute, controversy, or claim arising out of or relating to this Privacy Policy, the collection or processing of personal information, or the use of the website shall be subject to the exclusive jurisdiction of the competent courts of Thailand.
Changes to This Privacy Policy
Jetset Bangkok reserves the right to modify, amend, update, or replace this Privacy Policy at any time without prior notice, except where notice is required by applicable law.
Any revised version shall become effective upon publication on the website.
Continued use of the website or services following publication of any updated Privacy Policy constitutes acceptance of the revised policy.
Users are encouraged to review this Privacy Policy periodically.
Contact Information
If you have any questions, requests, concerns, complaints, or inquiries regarding this Privacy Policy or the processing of your personal information, you may contact us using the details below:
Data Controller and Website Operator
Conceptduo Co., Ltd.
Tax Identification Number: 0105569079172
Registered Address:
119/61 Soi Phraya Suren 23
Bang Chan, Khlong Sam Wa
Bangkok 10510
Thailand
Email: info@jetsetbangkok.com
Telephone: +66 61 597 2386
Website: https://jetsetbangkok.com
Jetset Bangkok will make reasonable efforts to respond to privacy-related requests and inquiries within a reasonable timeframe and in accordance with applicable laws and regulations.